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Shipping & Returns

 

The prices through our website are for the products only. These prices do not include freight and packaging charges. These are outlined below.


We use Australia Post for our regular orders and recommend using the Express Post as these are traceable.

We also use FASTWAY for many small orders and for all large orders.

Remember to consider packaging material weight will bring the items over the products current weight.

Products:

After calculating your order price, also calculate your weight, allow a little extra for packaging and contact Australia Post for FREIGHT CHARGES and add these on your order form. Send us a cheque or money order with your order along with your details.

Post and Fastway bags are restricted both by weight, and size.

Australian Orders:

AUSTRALIA POST


Au Post Express Bag 1

Australia Express Post Bag for orders under 500 grams. These hold UNDER 500 grams of product. 500 grams of herbs will need to go in the larger bag.

Item Code : FAUEXB1

Price : $8.50 


Au Post Express Bag 2

Australia Express Post Bag for orders under 3 kilograms. These hold UNDER 3 KILO of product. Typically 1 kilo bulk herb, 2 kilo powdered herb.

Item Code : FAUEXB2

Price : $10.50 


Au Post Regular Mailbag 1 for under 500 grams

Australia Post Standard Post Bag for orders under 500 grams. These hold UNDER 500 grams of product. 500 grams of herbs will need to go in the larger bag.

Item Code : FAUPRB1

Price : $6.60 


Au Post Regular Mailbag 2 for under 3 kilo

Australia Post Standard Post Bag for orders under 3 kilograms. These hold UNDER 3 KILO of product. Typically 1 kilo bulk herb, 2 kilo powdered herb.

Item Code : FAUPRB2

Price : $8.80 

 

Fastway Freight

FASTWAY FREIGHT BAGS

2 Sizes Available

Small $9. These hold @ 1 kilo bulky herb, 2 kilo of powdered herbs.

Large $12. These hold @ 2 kilo of bulky herb, 3-4 kilo of powdered herbs. 

 

FASTWAY LARGE PARCEL FREIGHT


Fastways Blue

Courier for order up to 25 kilograms. Areas : Local Casino, Muwillumbah, Ballina, Byron, Mullumbimby.

Item Code : FFASB

Price : $10.00



Fastways Light Green

Courier for order up to 25 kilograms. Areas : Coffs Harbour, Grafton, Gold Coast.

Item Code : FFASLG

Price : $10.00


Fastways Orange

Courier for order up to 5 kilograms. Then $4 per 5 kilos extra. Melbourne, Adelaide, North of Brisbane.

Item Code : FFASO

Price : $16.50


Fastways Red

Courier for order up to 5 kilograms. Then $4 per 5 kilos extra. Areas : Brisbane, Sydney.

Item Code : FFASR

Price : $12.00

 

Fastways Excess

Courier, Per 5 kilograms or part thereof on ALL ORDERS over 5 kilogram. .

Item Code : FFASE

Price : $4.40 

 

International Orders:


For accurate rates, check with http://www.australiapost.com.au


Returns:

Medicine Garden Australia can not accept items for return for a refund or credit. Notify us immediately if damaged goods or an incorrect order has been received and Medicine Garden Australia will replace stock when received back.